Privacy Policy

1. Introduction

Golden Titan Construction & Electric, operated by Golden Titan Solutions Corp (the legal entity, "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data when you visit our website or request our electrical and construction services in Massachusetts.

2. Information We Collect

When you submit our quote form or contact us, we may collect:

• Name — to identify and address you properly.
• Phone number — to contact you about your project request.
• Email address (if provided) — for follow-up communication.
• Project details — any information you voluntarily share about your service needs.
• Technical data — basic analytics such as IP address, browser, and pages visited.

3. How We Use Your Information

• To respond to quote requests and contact you about our services.
• To schedule appointments, estimates, and service visits.
• To send service-related updates, confirmations, and follow-ups.
• To improve our website and customer experience.
• To comply with legal obligations.

4. SMS / Text Message Communications

If you opt in to receive SMS messages, we may send you appointment confirmations, service updates, quote follow-ups, and information about services in your area. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help.

We do not share your mobile phone number or SMS consent information with third parties for marketing or promotional purposes. Your phone number and related consent are used exclusively for the purposes established in this policy.

Consent to receive SMS messages is not a condition of purchase of any goods or services.

5. How We Share Information

We do not sell your personal information. We may share limited information with:

• Service providers who help us operate our business (e.g., scheduling, CRM, hosting) under confidentiality obligations.
• Government authorities when required by law.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Messaging services.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Quote requests are typically retained for up to 24 months unless a longer period is required by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent for SMS communications at any time by replying STOP.
• Opt out of marketing communications.

To exercise any of these rights, contact us using the details below.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

11. Contact Us

For privacy-related questions or requests:

• Golden Titan Construction & Electric (Golden Titan Solutions Corp)
• 201 Pleasant St, Framingham, MA
• Email: Goldentitangt@gmail.com